Every plan includes 1 agent. Add more as you grow. No hidden fees.
billed €239.88/year per agent
Ideal for growing startups scaling their support team.
Everything in Free, plus...
billed €479.88/year per agent
For established teams taking support to the next level.
Everything in Standard, plus...
billed €839.88/year per agent
Enterprise-grade features for large support operations.
Everything in Professional, plus...
Starting at €0.42 (Premium) — €0.99 (Free)
Scale capacity with an AI assistant that instantly resolves customer requests. Pay per resolution on a monthly basis.
No dead ends
Your team is always a click away for more complex asks.
Easy setup
Add your website or other sources to configure the AI in minutes.
Free solutions included
Every paid plan includes free AI solutions. Only pay when you exceed your quota.
Pre-paid discounts available.
See what your customers see in real time. Guide them visually with drawing tools, highlights, and remote cursor — no screen-sharing software needed. Available as an add-on for any plan.
Everything you need to know about what's included in each plan.
| Category & Feature | Free | Standard | Professional | Premium |
|---|---|---|---|---|
| Team management | ||||
| Users | Up to 5 | Up to 25 | Up to 50 | Unlimited |
| Extra agent price | €9.99/mo | €24.99/mo | €49.99/mo | €84.99/mo |
| Advanced permissions & Teams | ||||
| Shared inbox | ||||
| Inboxes | 1 | 2 | 5 | 10 |
| Contacts | 1,000 / month | 5,000 / month | 25,000 / month | 100,000 / month |
| Saved replies | 10 | Unlimited | Unlimited | Unlimited |
| Tags | 10 | Unlimited | Unlimited | Unlimited |
| Views (filters) | ||||
| Snooze & send later | ||||
| Company management | ||||
| Routing | Round robin | Advanced filtering | Multiple types | |
| Channels | ||||
| Live chat | ||||
| Messenger & Instagram | ||||
| SLA policies | 1 basic policy | 2 advanced policies | Unlimited | |
| Co-Browse (Add-on) | €24.99/mo | €24.99/mo | €24.99/mo | €24.99/mo |
| AI features | ||||
| Free AI Resolutions | 10 trial | 10 / mo | 25 / mo | 50 / mo |
| AI Inbox assistant | ||||
| AI Drafts | Unlimited | Unlimited | ||
| AI Summarize | Unlimited | Unlimited | ||
| AI Answers Add-on | €0.99 / res | €0.56 / res | €0.49 / res | €0.42 / res |
| Automation | ||||
| Workflows | 150 workflows | 500 workflows | Unlimited | |
| Office hours & auto-reply | ||||
| Knowledge base | ||||
| Docs sites | 1 | Multiple | Multiple | Multiple |
| Remove branding | ||||
| Articles | 10 | Unlimited | Unlimited | Unlimited |
| Reporting | ||||
| Pre-built reports | 30-day history | 2-year history | All-time | All-time |
| Custom reports & exports | ||||
| Security & Integrations | ||||
| App integrations | None | 1 app | Unlimited | Unlimited |
| Salesforce, Jira, HubSpot | ||||
| SSO / SAML | ||||
| Priority support | ||||