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Documentation

Learn how to integrate the CustomerEagle widget into your application in less than 3 minutes.

1. Get your Tenant ID

Find your unique Tenant ID in the Dashboard under Settings.

2. Inject the Script

Place the following script tag right before the closing body tag of your website.

<script src="https://api.customereagle.com/widget.js" data-tenant-id="YOUR_TENANT_ID" async></script>

3. Customizing the Widget

Customize the accent color, widget placement, and default language via the Dashboard UI.

4. API Reference

Access the full REST API for programmatic control over conversations, knowledge base articles, and analytics.

5. Webhooks

Set up real-time webhooks to receive notifications when conversations are created, resolved, or escalated.

6. Rate Limits

Standard plans support up to 100 requests/minute. Enterprise plans have custom rate limits.